MM Research

At Telelink we work in conjunction with an independent research company to ensure that your research work is thorough, professionally designed, and will stand up to rigorous industry standards. 

In the words of MM research “accurate information is fundamental to good decision making”. MM Research utilises a variety of tools to provide you with actionable information. They tailor each individual project to ensure that clients' unique objectives are met. They know these tools well, because they work with them every day.

MM Research believes it's important to remember that the tool is not the solution. It merely helps to complete the task - to provide you with research-based insight.

Click on the links below for information about several of our research tools and services.

Some of the tools can be used by MM Research:

Computer Assisted Telephone Interviewing (CATI)
Focus groups
Online Focus groups
Qualitative in-depth interviews
Postal surveys
Online surveys
Telephone focus groups
Analytical tools
Omnibus survey
Mystery Shopping
Population and community surveys
Brand awareness and brand tracking research
Customer satisfaction research
Climate (employee satisfaction) surveys
Stakeholder surveys

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